Welcome back to meet the legal team Tuesdays! In last week’s blog, we discussed the importance of the role of the paralegal. This week we will spotlight the receptionist and the impact they have on the everyday workings of a law firm.
Our Director of First Impressions
This week’s team member is also our newest staff member, our Director of First Impressions, our receptionist, Lindsay.
What most people do not realize is that a receptionist does much more than just greet people and answer the phones. Our Director of First Impressions is the person that every client or visitor that calls or walks through the front door, will have initial contact with. It is crucial that this person is pleasant, friendly, and helpful. This will form a long-lasting impression on all clients and guests. We want all our clients to feel welcome!
A receptionist’s duties vary depending on the business or law firm. Receptionists can receive client payments and write receipts, check the mail and accept deliveries, return phone calls, and schedule appointments. A lot of times they will help with other responsibilities around the office, such as keeping things clean and organized, stocking office supplies, making copies of documents and paperwork, and in any downtime, offering to see if there are other things he/she can help with.
A receptionist plays an important role as the Director of First Impressions by keeping the law firm operating smoothly and most importantly, providing excellent service to all clients and visitors.
A Little Bit About Lindsay:
Lindsay is originally from Florida. She moved to New Hampshire her senior year of high school. She has lived here ever since and has come to love the Northeast, especially the change of seasons and the beautiful mountain views. Lindsay has a Bachelor’s degree in criminal justice and is currently enrolled in the Franklin Pierce Paralegal Program.
She tries to stay active year round and enjoys snowboarding, playing tennis, target shooting, and anything that involves being out on the water. She has a huge place in her heart for animals and volunteers at a local shelter. She lives in the Peterborough area with her boyfriend Scott, and rescue cat Sullivan.
Lindsay has a fun and unique role here at McGrath Law Firm. She is not only the receptionist, but also a legal assistant. She feels that both roles are educational and challenging in their own ways. She is excited to be able to apply her education and past experience to her current position, and is looking forward to continuing to learn and grow with the firm.
With law offices in South Carolina and New Hampshire, Mcgrath Law Firm, founded by Attorney Peter G. McGrath, concentrates his practice in the areas of complex injury law, medical malpractice, business law, environmental law, real estate law, and general litigation matters. Attorney McGrath combines a unique and expansive background of litigation experience, both from the prosecutorial side and from the private sector. As a federal prosecutor with the United States Department of Justice, Attorney McGrath was the lead prosecutor for the government in several major federal cases, including several in New Hampshire. Attorney McGrath is the founding member of the McGrath Law Firm and can be reached at (603) 224-7111.